Contact us for expert double-glazing solutions for your home

Before contacting us via telephone, please review your options below, here we can arrange an engineer’s appointment or a new quote. When submitting your information,* indicates a required field. Please be aware that a member of our staff will contact you within 48 hours of you submitting a form.

After your order has been approved, a surveyor will contact you to conduct a survey. When your products are approved, they are manufactured and our installations team will contact you to arrange an installation date. Please contact us for any additional order updates.

Email

sales@sthelenswindows.com

Call
01744 611203
9am –5pm Monday – Friday

Web Chat
Click here to get a quick response

Write
St Helens Windows Limited
Unit 1a Eastside Industrial Estate
Jackson Street
St Helens
Merseyside
WA9 3AS

Aftercare and service engineer visits MUST be requested via the online form, please use our online form HERE. Our online service allows our customers to easily request repair and replacement parts for the life of their St Helens Windows Home Improvements guarantee, as well as an estimate for out-of-guarantee work. To make the correct decision on any remedial work, our team will prioritise the job in order of importance. PLEASE NOTE: Out-of-hours calls will be charged at a premium rate. Our working hours are 8 am to 5 pm – Monday to Friday.

Yes. You may bookmark your preferred date in your calendar to avoid forgetting it. Book your appointment HERE. Once your complimentary appointment is scheduled, we will confirm it by email or phone call. 

To request a rescheduled installation date, please contact us via email at the address below.

Email
sales@sthelenswindows.com

Zero tolerance policy

As an employer, St Helens Windows is responsible for its employees’ health, safety, and well-being. The company is legally obligated to create a safe and secure working environment for employees. Staff mental health is equally vital as their physical health. In addition, any incident involving an employee being abused or threatened at work by customers is inappropriate and will not be tolerated.

Unreasonably or unrealistic requests that cause disruption.

Examples may include, but are not limited to:

  • Demanding to communicate only with a specific team member.
  • Refusing to use the approved online system to arrange appointments.
  • Demanding same-day visits for routine aftercare services.
  • Inflicting sexual or racial harassment.
  • Any form of intimidation or bullying by customers.
  • Contacting staff directly via social media.
  • Publishing staff names on social media platforms.

Grievance Procedure

All supervisors and managers are responsible for ensuring that all procedures are discrimination-free.
We endeavor to safeguard employees from harassment and victimisation, and if there is a serious threat or action, we will notify the appropriate authorities.

Read our customer reviews

Customer service is something we pride ourselves on. And we think our customer’s testimonials express their experience with us.

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Jade Connor profile picture
Jade Connor
4 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
⭐⭐⭐⭐⭐ An absolutely exceptional experience from start to finish. The quality of both the products and the service has been unrivalled, and every single member of the team has been a genuine pleasure to deal with. Alan in Sales was fantastic — knowledgeable, helpful and professional throughout. Kierra in Billing was equally brilliant and made everything straightforward and easy. A special mention has to go to the fitting team, Ewan and Tyler. Their workmanship was of an exceptional standard, and their professionalism was second to none. They were a joy to have around — polite, respectful, tidy and clearly took great pride in what they do. The finished windows look fantastic, and the quality is outstanding. From the initial sales process right through to the fitting and aftercare, the whole experience has been first class. We honestly couldn’t recommend this company highly enough. Exceptional people, exceptional products and exceptional service — absolutely delighted with the result!
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Audrey Lacey profile picture
Audrey Lacey
18 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had replacement windows throughout and a new front door from St Helens Windows, installed on June 8, 2026. Everything went brilliantly from the very start - from when the rep Alan came to measure and price (who was not at all pushy, just very nice and helpful), from phone calls and communications with the company, to the actual installation. All excellent. The team arrived on time - Ewan and Tyler - and got stuck in promptly with enthusiasm. The whole process took only two days. At the same time the company installed a new front door for my son at another local address, and he was equally happy with the entire process. I would not hesitate to use the company again in the future for any further work required and would wholeheartedly recommend them. Thank you once again to all at St Helens Windows.
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Paula Keaton profile picture
Paula Keaton
24 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service from ordering to fitting, second to none !! I actually ordered the wrong glass panels for our new door , wasn't any trouble as they ordered new ones quickly and replaced them in no time. Kierra kept us updated with time's re ordering etc and rest of team Jordan, Graham and Jordan for fantastic service and fitting, would definitely recommend 10/10 !!
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Kevin Hallwood profile picture
Kevin Hallwood
19 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jordan the fitter is a really nice lad so hard working just cracked on with the job in hand we are absolutely made up with job didn't leave a mess cleand up as he whent on once again brilliant lad.
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alan sephton profile picture
alan sephton
30 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I can't fault st helens windows I had all my windows and doors fitted by ewan and Tyler plus my gutters replaced from the office staff to the fitters great service can't recommend highly enough
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Richard Joanes profile picture
Richard Joanes
20 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceedingly happy with the installation and the quality of our new doors.
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Roman Levitskyi profile picture
Roman Levitskyi
20 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This company did great job They installed for me 4 windows and external door I recommend them
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mark horrocks profile picture
mark horrocks
16 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly recommended, used several times over the years on windows/doors/conservatories/fascia's/guttering.
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Mike Grimes profile picture
Mike Grimes
14 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Paul and his colleague were fantastic. They came and did an amazing job. No fuss, no mess, no drama. Expertly finished the windows and we could not be more pleased with them. Thank you St Helens Windows! Highly recommend
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Claire Leech profile picture
Claire Leech
12 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service from the first initial visits, survey and fitting. All your employees where professional kind and the service and end result has made our year. Would recommended to anyone for home improvements and excited to have them look at future work in our home. 😃
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Karen Campbell profile picture
Karen Campbell
24 February 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional. Great service. Wouldn’t go anywhere else. Great windows.
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Janette Critchley profile picture
Janette Critchley
1 January 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had our front door replaced by this company. They did an excellent job. Would recommend.
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joan conroy profile picture
joan conroy
27 November 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
The job was in great time the man was friendly and clean and im very satisfed with this companyx
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sara ridgway profile picture
sara ridgway
27 November 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a great experience with St. Helen’s Windows from the initial meeting for the quote to the installation. Windows and doors are all of high quality and all of the engineers were very helpful and very tidy workers who left no mess at all.
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Anthony McDonnell profile picture
Anthony McDonnell
3 November 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Quality excellent, lead in longer than would have wished but probably worth the wait
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david benson profile picture
david benson
30 August 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good information on the order taking visit and on the measuring up visit. Quick service from order being placed to the instalation date. The removal of old fittings and fitting of replacements was completed in the set time and to a very high stanadard by the fitter and he made sure that he kept everything neat and tidy. The total service from first visit to completion of the job was first rate and we could not of been more satisfied. WELL DONE to all concerned.
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Raymond Hampson profile picture
Raymond Hampson
28 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very pleased with St Helens Glass. Extremely satisfied with the workforce all good tradesmen, very cooperative and competent Although everything did not go according to plan. They were quick to respond and rectify the problem. I would certainly recommend the company.
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QAS WES profile picture
QAS WES
25 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
No hassle approach from start to finish. 2nd time I have used this company, and I have been very pleased on both occasions
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kenneth griffiths profile picture
kenneth griffiths
24 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Good service from sales team at good price. Product excellent quality and installed on time with minimum disruption by works team who knew what they were doing. Very satisfied and would use again
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Chris Feerick profile picture
Chris Feerick
24 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I have a semi-detached bungalow with a total of 8 windows and external doors. Not wanting every room to be done all at once, I broke the work down to 4 visits. This meant I had a lot of contact with the sales team, office staff, surveyor and installers. The Sales staff were always very helpful, contacting me by emails and phone calls. The Surveyor was always punctual and thorough, always giving me an expected time of arrival. The two installers worked well together, treated my home respectfully, worked to a high standard and cleared up all their mess. The total price was also competitive. I have no hesitation in recommending St Helens Windows to others wanting to upgrade their windows and external doors.