Previous Medium and Correspondence:
Previous correspondence and quotations or communication can be used to determine some specifics but may not be relied upon if not stated on the contract. Any specific points from previous medium or correspondence that you want to rely on must be assigned as party to this contract and signed by a representative of the company as per the contract date or thereafter but prior to manufacture and/or installation.
By entering into your agreement with St Helens Windows, you give the company permission to collect unpaid payments using the credit or debit card details that you have provided. Throughout the work process, all the materials remain the property of St Helens Windows until we have received full payment for the work. As a company, with unjustifiable non-payment, we maintain the right to enter a property and repossess any materials that we have provided without compromising the security of your premises.
In some cases of justifiable non-payment, our team of experts will be allowed access to your property to resolve any faults or complaints. Entering into an agreement with St Helens Windows indicates that the customer understands that we may not be able to resolve the problem instantly. Furthermore, to professionally resolve the problem, our dedicated team may need multiple visits to the property.
If for any reason, as a company, we cannot resolve the issue, an independent surveyor will give consultation. They may be able to offer an alternative solution that was not previously available to the company.
As a company, we always aim to work closely with the customer to ensure that they are entirely satisfied. If for any reason you are not happy, don’t hesitate to get in contact with one of our team members.
Technical Data And Representations:
All drawings, brochures, descriptive matter, price lists or advertisements, whether or not supplied with these terms and conditions, are approximate only. They are intended to give a general idea of the products and shall not form part of the contract.