St Helens Windows Limited

If you have a complaint, we want to know as soon as possible to help us put things right promptly. Just contact our Customer Services Team with your details and a description of your problem. We are here for you Monday to Friday from 8.00am-5.00pm.

Call us: 01744 611203
Email us: sales@sthelenswindows.com
Write to us: St Helens Windows Ltd, Unit 1A, Jackson Street, St Helens WA9 3AS

However, you contact us, we will:

• Let you know we’ve received your query
• Tell you who will be responsible for investigating along with their contact details
• Endeavour to return phone calls and emails within five working days
• Do everything we can to resolve things as quickly as possible
• Do what we can to attend within fourteen days if a visit to your property is needed
• Keep you regularly informed of progress throughout
• Provide a final response within eight weeks or explain why this isn’t possible